Acceptable Use Policy

Last updated: September 2026

Because RKZ Hosting runs on shared server hardware with a fixed pool of resources, this policy exists to keep the platform stable and safe for every customer on it.

1. Prohibited content and activity

• Sending unsolicited bulk email ("spam") or using the Service, directly or indirectly, as a mail relay
• Hosting phishing pages, malware, or fraudulent websites
• Hosting content that infringes someone else's copyright or trademark
• Hosting sexually explicit content involving minors, or any other content that is illegal in the Philippines or in the jurisdiction from which it is served
• Running cryptocurrency mining software or other sustained CPU-intensive background processes unrelated to serving a website
• Using the Service as general-purpose file storage, backup, or media distribution unrelated to serving your website's own content — including storing large media libraries (movies, TV shows, pirated software, and similar large files)
• Running torrent/P2P clients, or using the Service to seed, distribute, or transfer files via BitTorrent or other peer-to-peer protocols
• Attempting to access another customer's account, files, or databases without authorization
• Using automated scripts to abuse the DNS-check tool, order wizard, or login system
• Using the AI Site Builder to generate phishing pages, malware, or any other content already prohibited above — how a page was built doesn't change these rules

2. Resource use

Your account is provisioned with defined limits on storage, databases, cron jobs, and backups. Using scripts or applications that consistently exceed fair, personal-scale resource use for a beginner website (high sustained CPU load, excessive database queries, or bandwidth abuse) may result in throttling, suspension, or a request to move to a more suitable hosting arrangement.

3. Security responsibilities

You are responsible for keeping any software you install — including content management systems, plugins, and themes — patched and up to date. Compromised sites that are used to attack other systems, distribute malware, or send spam will be suspended to protect the shared server, and we will make reasonable efforts to notify you first where the risk allows it.

4. DNS and domain conduct

You may only connect domains you own or are authorized to manage. Repeatedly running DNS checks against domains you do not control, or attempting to connect a domain already active on another RKZ Hosting account, is not permitted.

5. Enforcement

Violations of this policy may result in a warning, temporary suspension, or termination of your account without refund, depending on severity. Where content poses an immediate risk to the server or other customers, we may act before notifying you.

6. Reporting abuse

If you believe a site hosted on RKZ Hosting violates this policy, email support@rkzhosting.com with the domain and a description of the issue.